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HP

HP 3-year Active Care + OSS/DMR

Application: PC - Duration: 3 years - Service type: Extended on-site service - Included service: HDD retention, Parts, Hotline support, Predictive device status analytics, Single point of contact - Response time: Next business day... more
€57.99

Gross price: €70.17 incl. €12.18 VAT excl.

Expected delivery on 17. June.

Returns

Please note that customised products, licence products and b-stock items cannot be returned. For hygiene reasons, certain products can only be returned if the packaging is still sealed.

HP 3-year Active Care including NBD on-site service and Defective Media Retention Highlights: - Predictive device status analysis (thermal status, hard drive, battery and BIOS/firmware updates) - Proactive ticket opening in the case of repairs - Dedicated hotline (Priority Service) - Extended telephone support hours: 24 x 7 - Central point of contact (from case opening to closing) Please refer to the manufacturer's service description for details. Please note: This eCare Pack may only be purchased within 90 days of the hardware purchase.

HP 3-year Active Care + OSS/DMR

Product
Product typeWarranty option
General
ApplicationPC
Performance
Duration3 years
Service typeExtended on-site service
Response timeNext business day
Service level9 x 5
Included serviceHDD retention, Parts, Hotline support, Predictive device status analytics, Single point of contact
Requirements
Compatible devicesHP Pro Mini 400 G9, HP Pro SFF 400 G9, HP Pro Tower 400 G9, HP ProOne 240 G10, HP ProOne 240 G9, HP ProOne 440 G9
Base warranty3-year bring-in / return service, 3-year on-site service, 3-year onsite collection service
Registration period10 days after purchasing support
Version
VersionNetherlands

Datasheets

HP 3-year Active Care + OSS/DMR - Data sheet 1

File type: PDF

File size: 2.21 MB